Napier Port’s Health and Safety induction is valid for two (2) years, after which point it expires. You will then need to re-complete the induction before you can access Napier Port again.
Yes. Napier Port users will receive an email prior to their induction expiring. The email will contain a link to re-complete the induction. Once complete, this will automatically update the user’s Port Pass card, and it will be valid for another two (2) years.
Yes you can. However, you must also provide photo identification as proof of identity, and you will need to apply for a Port Pass card before your induction expires.
Currently, the online induction process is the only approved method, and it must be completed by each individual prior to accessing Napier Port.
You can take the test again at no extra cost. Use your username and login provided to log on and re-sit the test. If you encounter any issues, contact the Napier Port access team at email@example.com
This means the licence has already been registered. Please contact the Napier Port access team at firstname.lastname@example.org
Please contact the Napier Port access team directly at email@example.com to enquire about whether your application can be processed earlier than the standard one (1) working day.
Yes. The induction relates to Napier Port, not the company they work for. Please send an email to the Napier Port access team at firstname.lastname@example.org, who will update the system with your new details.
Please send an email to the Napier Port access team at email@example.com, and include your first and last name, and the ID number you used to register with (eg driver’s licence, passport or Kiwi Access card number). You will receive a link to reset your password.
When completing your registration form, please check that the email address you provide is correct, and free of any spelling mistakes.
If you are certain that you entered the correct email address and still have not received an email confirmation, please check your junk/spam email folder.
If you haven’t received anything in your inbox, or junk/spam email folder, please contact the Napier Port access team at firstname.lastname@example.org
A driver who arrives at the container terminal and has not completed the induction has two (2) options:
Options for out-of-town drivers:
You do not need a Port Pass card if you are visiting and will be escorted by an ‘elected supervisor’ (someone who works for a business at the port and has a current Port Pass ID card). If you intend to undertake work at Napier Port, or are a regular visitor to Napier Port, you will need a Port Pass ID card.
If visiting the Napier Port Main Office, then No. If entering the operational area beyond the security gates, then Yes. When accessing Napier Port, you must provide photo identification as proof of identity. Please keep your photo ID on you at all times while on port, as you may be asked to produce it at any time.
The following credentials are acceptable for the purpose of establishing identity:
A photo identity is only acceptable if it contains: